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Make-or-Break Interview Mistakes
Liz Ryan | Business Week
August 05, 2008
Some people go into human resources thinking that it’s like social work. Here’s a news flash for anyone who thinks in those terms: If you’re the kind of person who wants to adopt every stray kitten and advise every needy person you meet, you may want to find a different profession.
The plain truth is that HR people have limits on how supportive they can be. They can help employees only to the extent that what’s good for them is good for the company. They can help job candidates even less because the HR person’s job is to evaluate applicants—and eliminate from consideration those the company just doesn’t need.
A perfect example of the limits of HR compassion involves the job seeker who needs professional advice. Every HR person has stories about people who have come to interview in wildly unsuitable attire, or who have said something so outrageous within the first five minutes of the interview that the rest of the conversation was a waste. As much as they may joke after the fact, most HR people – myself included – dread these situations.
Your natural instinct is to be helpful, to tell the candidate where he went wrong. But you can’t; you might get sued, you might offend someone. And in any case, there’s no benefit to the company in being so, well, caring. Instead, you clam up, smile that lips-together fake smile that corporate HR people are so good at, and say to the candidate: “We’ll be in touch.”
So, if hapless job seekers are making the same mistakes during interview after interview, who’s going to tell them? Unless their friends somehow see the picture, no one. That task falls to me, right here, right now. Pay attention to these suggestions for avoiding five major “we’re done” interview behaviors, and tell your friends:
Dress for the occasion.
I interviewed a gentleman for a product-manager position who was smart and friendly. He arrived in a lovely wool suit, but wearing a necktie with a large Taz on it – you know, the Tazmanian devil. Now why, I couldn’t stop thinking, did this guy wear a Taz tie to an interview? He didn’t mention it, so it wasn’t some sort of rapport-building device.
I sure as heck didn’t mention it, but the Taz tie took up more and more space in the room, until I couldn’t tear my gaze from it. Why a Taz tie, in a business job interview? Does the guy own the whole Looney Tunes character collection? It was too weird – a big deal. Why didn’t he wear a different tie?
debjame
17 days ago
10 comments
Insanitek said: Don't forget practise grammar! I'm from England, and every time I turn around someone else is using street language in the office. It is quite unbecoming.
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That type of language doesn't belong in the street either. It is extremely irritating to hear people using foul language, and being loud and obnoxious. Some of these people would profit from a good scrubbing of their mouths with soap. Some people should have their mouths permanently duct-taped.
CarolynHood7
about 1 month ago
22 comments
I must say this is a WONDERFUL article, and I plan to use it to my advantage. Thanks!
shoebox
about 1 month ago
4 comments
It's a great article. I tend to get a little chummy in interviews if I like the interviewer. What can I say, it's my personality? By the way -Liz, do you think that next time I go on an interview we can go together and afterwards we'll go to the puppy salon?
TammyA
about 1 month ago
4 comments
Fantastic article! I am going through interviews now and these are great tips for anyone.
eclecticme
2 months ago
2 comments
this was a great article, it was basic common sense though. However I do understand how people would do the wrong things at an interview.
shonee2
2 months ago
2 comments
It's a rude awaking but anything done right by the applicant comes down to if it's an employer's market then there's the brick wall. I personally feel as an easterner I was at a disadvantage; it's the accent. If it is a low social position then I may be taken on. If I were not welcomed aboard then I became self-employed using low key skills in the interium that may show ambition or defeating independence on my resume. I at least avoided the need to answer "are there any questions?" I could never find the answer to that unless, "would I need to travel?" "Would I need to supervise?"
kamatapotts
2 months ago
18 comments
Very good article. This will help me out a lot.
kamatapotts
2 months ago
18 comments
I am preparing myself for interviews and I don't have to wear a tie, but I won't make the mistake of wearing anything that would get the attention of the person interviewing me. I want them to pay attention to what I have to say. Not trying to figure out why I wore a certain piece of clothing.
tjyoung
2 months ago
2 comments
I really enjoy your writing style. Very good advice.
JennH26
2 months ago
30 comments
This is a great article! Having just gone through an interview myself I'm glad I didn't hit any of the mistakes on here. One question I have is how does the situation change for a phone interview? Those always seem to be the most difficult for me because you can't read body language and you can't see how a person is dressed. I'm still waiting to hear back from that position, they haven't made a decision yet but I'm keeping my fingers crossed.
kellebelle27
2 months ago
874 comments
Thank you for this. You are right in saying that these people may never know what they are doing wrong. I have had 2 interviews recently that I thought went well, but I was not chosen for the job. I was left constantly wondering what I may have done differently or better. Its so unsettling. I wish I was able to call back and ask how I was perceived. Its good to know what people in the interviewer's position are looking at or thinking.
debjame
2 months ago
10 comments
Those are all very valuable tips. What I don't get is why so many people at jobs use them as a soapbox for their and the personal affairs of others if HR is supposed to screen for this.
Insanitek
2 months ago
310 comments
Don't forget practise grammar! I'm from England, and every time I turn around someone else is using street language in the office. It is quite unbecoming.
Jennie0898
2 months ago
2 comments
These pointers seem rather obvious to me.
honeybush
2 months ago
38 comments
This is very helpful information for me, I get so nervous at job intrviews my personality completly leaves my body. My main problem is trying to explain my abilities.......my fellow employees and costumers call me things like bad mama jama,the queene. bad to the bone , and my personal favorite the stealth pilot....I have not figured out how to turn any of this into something you can say in an interveiw.
Miss Tex