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Make-or-Break Interview Mistakes

Make-or-Break Interview Mistakes

Liz Ryan | Business Week

August 05, 2008

Some people go into human resources thinking that it’s like social work. Here’s a news flash for anyone who thinks in those terms: If you’re the kind of person who wants to adopt every stray kitten and advise every needy person you meet, you may want to find a different profession.

The plain truth is that HR people have limits on how supportive they can be. They can help employees only to the extent that what’s good for them is good for the company. They can help job candidates even less because the HR person’s job is to evaluate applicants—and eliminate from consideration those the company just doesn’t need.

A perfect example of the limits of HR compassion involves the job seeker who needs professional advice. Every HR person has stories about people who have come to interview in wildly unsuitable attire, or who have said something so outrageous within the first five minutes of the interview that the rest of the conversation was a waste. As much as they may joke after the fact, most HR people – myself included – dread these situations.

Your natural instinct is to be helpful, to tell the candidate where he went wrong. But you can’t; you might get sued, you might offend someone. And in any case, there’s no benefit to the company in being so, well, caring. Instead, you clam up, smile that lips-together fake smile that corporate HR people are so good at, and say to the candidate: “We’ll be in touch.”

So, if hapless job seekers are making the same mistakes during interview after interview, who’s going to tell them? Unless their friends somehow see the picture, no one. That task falls to me, right here, right now. Pay attention to these suggestions for avoiding five major “we’re done” interview behaviors, and tell your friends:

Dress for the occasion.

I interviewed a gentleman for a product-manager position who was smart and friendly. He arrived in a lovely wool suit, but wearing a necktie with a large Taz on it – you know, the Tazmanian devil. Now why, I couldn’t stop thinking, did this guy wear a Taz tie to an interview? He didn’t mention it, so it wasn’t some sort of rapport-building device.

I sure as heck didn’t mention it, but the Taz tie took up more and more space in the room, until I couldn’t tear my gaze from it. Why a Taz tie, in a business job interview? Does the guy own the whole Looney Tunes character collection? It was too weird – a big deal. Why didn’t he wear a different tie?


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    debjame

    17 days ago

    10 comments

    Insanitek said: Don't forget practise grammar! I'm from England, and every time I turn around someone else is using street language in the office. It is quite unbecoming.
    __________________________________________________________________

    That type of language doesn't belong in the street either. It is extremely irritating to hear people using foul language, and being loud and obnoxious. Some of these people would profit from a good scrubbing of their mouths with soap. Some people should have their mouths permanently duct-taped.

  • Wwp_founder-picture_1__max50

    CarolynHood7

    about 1 month ago

    22 comments

    I must say this is a WONDERFUL article, and I plan to use it to my advantage. Thanks!

  • Rambling_max50

    shoebox

    about 1 month ago

    4 comments

    It's a great article. I tend to get a little chummy in interviews if I like the interviewer. What can I say, it's my personality? By the way -Liz, do you think that next time I go on an interview we can go together and afterwards we'll go to the puppy salon?

  • Photo_user_blank_big

    TammyA

    about 1 month ago

    4 comments

    Fantastic article! I am going through interviews now and these are great tips for anyone.

  • Photo_user_blank_big

    eclecticme

    2 months ago

    2 comments

    this was a great article, it was basic common sense though. However I do understand how people would do the wrong things at an interview.

  • Photo_user_blank_big

    shonee2

    2 months ago

    2 comments

    It's a rude awaking but anything done right by the applicant comes down to if it's an employer's market then there's the brick wall. I personally feel as an easterner I was at a disadvantage; it's the accent. If it is a low social position then I may be taken on. If I were not welcomed aboard then I became self-employed using low key skills in the interium that may show ambition or defeating independence on my resume. I at least avoided the need to answer "are there any questions?" I could never find the answer to that unless, "would I need to travel?" "Would I need to supervise?"

  • Me_max50

    kamatapotts

    2 months ago

    18 comments

    Very good article. This will help me out a lot.

  • Me_max50

    kamatapotts

    2 months ago

    18 comments

    I am preparing myself for interviews and I don't have to wear a tie, but I won't make the mistake of wearing anything that would get the attention of the person interviewing me. I want them to pay attention to what I have to say. Not trying to figure out why I wore a certain piece of clothing.

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    tjyoung

    2 months ago

    2 comments

    I really enjoy your writing style. Very good advice.

  • Me_1_max50

    JennH26

    2 months ago

    30 comments

    This is a great article! Having just gone through an interview myself I'm glad I didn't hit any of the mistakes on here. One question I have is how does the situation change for a phone interview? Those always seem to be the most difficult for me because you can't read body language and you can't see how a person is dressed. I'm still waiting to hear back from that position, they haven't made a decision yet but I'm keeping my fingers crossed.

  • Bowling_max600_max50

    kellebelle27

    2 months ago

    874 comments

    Thank you for this. You are right in saying that these people may never know what they are doing wrong. I have had 2 interviews recently that I thought went well, but I was not chosen for the job. I was left constantly wondering what I may have done differently or better. Its so unsettling. I wish I was able to call back and ask how I was perceived. Its good to know what people in the interviewer's position are looking at or thinking.

  • 003_0a_max50

    debjame

    2 months ago

    10 comments

    Those are all very valuable tips. What I don't get is why so many people at jobs use them as a soapbox for their and the personal affairs of others if HR is supposed to screen for this.

  • S010_bella_sol_max50

    Insanitek

    2 months ago

    310 comments

    Don't forget practise grammar! I'm from England, and every time I turn around someone else is using street language in the office. It is quite unbecoming.

  • Photo_user_blank_big

    Jennie0898

    2 months ago

    2 comments

    These pointers seem rather obvious to me.

  • Baby_and_me_max50

    honeybush

    2 months ago

    38 comments

    This is very helpful information for me, I get so nervous at job intrviews my personality completly leaves my body. My main problem is trying to explain my abilities.......my fellow employees and costumers call me things like bad mama jama,the queene. bad to the bone , and my personal favorite the stealth pilot....I have not figured out how to turn any of this into something you can say in an interveiw.
    Miss Tex


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